Stay alert and protect your payments

Payments on the Growceanu platform are powered by ConnectPay, a licensed European Electronic Money Institution. Together, we want to keep you safe.

Common fraud tactics

Fraud is getting smarter — but so can you. Knowing what to look out for helps keep your money and personal details secure.

Fraudsters may try to trick you with:

•   Phishing — fake emails or messages that look like they're from trusted companies

•   Phone scams — urgent calls asking for sensitive information or money transfers

•   Investment traps — promises of quick profits with little or no explanation

•   Invoice scams — payment requests with changed bank details or fake suppliers

•   CEO fraud — messages pretending to be from executives, pressuring you to act urgently

Learn more about fraud types and how to protect yourself:

ConnectPay's fraud prevention guide.

Red flags to watch out for

•   Unexpected requests for money, account details, or passwords

•   Messages or calls that pressure you to act fast

•   Unfamiliar logins, missing funds, or suspicious payment requests

•   Anyone asking you to break the rules "just this once"

 If something feels off, pause and double-check before taking any action.

How to stay safe

A few simple habits make a big difference:

•   Use strong, unique passwords for your Growceanu account

•   Enable two-factor authentication (2FA)

•   Keep your apps and devices updated

•   Never share sensitive information over email or phone

•   Always verify payment details through trusted, official channels

More tips on protecting your account:

‍ConnectPay's security guidelines.

Notice something suspicious?

If you spot anything unusual connected to your payments or account, don't wait. Report it immediately — it helps protect you and other users.

Contact our support team

Email: support@growceanu.com